Transaction based Net Promoter Score and Customer Satisfaction
Deigning & Integrating Measurement System
End to End Integrated Measurement System capturing all the inputs with correct weight
Resource Optimization
Our experience in BPO, banking, supply chain, logistic and education space have created a huge impact in businesses of Asia (India, Indonesia, Malaysia) and Africa (Nigeria, South Africa, Kenya, Ghana, Zambia, Zimbabwe).
Outbound sales Improvement using Predictive Approach
We are the first entity to integrate Lean Six Sigma with Data Science as a comprehensive training program to develop your resources to handle the predictive analytic market
Call Volume Forecasting
Call Volume, Sales, Attrition, Churn Rate, and Revenue for next one year can be forecast using high end algorithms to optimize your resources
Minimizing customer churn & Maximizing Retention
Descriptive, Predictive, Prescriptive analytics, Machine Learning and Artificial Intelligence are proven tools to change the perception